Product Guide

NxtWA — Complete Feature Guide

End-to-end walkthrough covering WhatsApp connection, contacts, templates, broadcasts, interactive flows, dynamic encryption, live inbox, and settings. Follow sections in order for first-time setup.

24

Total Steps

8

Feature Sections

3

Sprints Shipped

Live

Status

WhatsApp Flows — Flagship Feature

Beta

Build interactive forms (surveys, bookings, lead gen, support tickets) that open natively inside WhatsApp — no link, no redirect, no app install. Responses arrive in real-time with field-level analytics.

AI Form Builder

Describe in English → Flow-Genie generates JSON

Dynamic Encryption

RSA-OAEP + AES-128-GCM, contact pre-fill via init_values

Live Analytics

Completion rate, field stats, recent submissions

Go to Flows

Dynamic Flows require a public HTTPS backend URL

The data_channel_uri endpoint must be reachable by Meta's servers. Set API_URL in your production .env to your public domain. Localhost will not work.

01

Connect WhatsApp Business

Link your Meta WABA via Embedded Signup or manual token. This unlocks messaging, templates, and flows.

Requires a Meta Business account and a verified phone number.

Connect WhatsApp
02

Verify Business Account

Check your WABA verification status and messaging tier. Higher tiers unlock more daily conversations.

Verified accounts unlock Green Tick and higher messaging limits.

Check Verification
03

Set Business Profile

Add your brand name, about text, address, website, and category. Shown to customers in WhatsApp.

Edit Profile
01

Import Contacts

Add contacts manually or bulk import. Only opted-in contacts receive outbound messages.

Manage Contacts
02

Contact Profiles & Flow History

New

Click any contact to see their full message history, flow submissions, lifecycle stage, and tags.

Flow submissions are automatically recorded here when a contact completes a WhatsApp Flow.

View a Contact

You're all set.

All features are live and connected. Start with Setup → Contacts → Flows for the fastest path to your first WhatsApp Form response.